What's new in 24.12.17.0 in December 2024

What's new in 24.12.17.0 in December 2024

Version 24.12.17.0 
We are pleased to announce that our upcoming software update is on the way, bringing a variety of new features and improvements.

Introducing Loyalty Points

Reward Your Customers We are thrilled to launch the Loyalty Points feature, designed to reward your customers and enhance engagement. This system is flexible and easy to configure, giving you full control over how points are earned and redeemed.

Key Features:
  1. Activate Loyalty Points: Enable the loyalty program with just a click. 
  2. Minimum Thresholds: Define the minimum points required for redemption to ensure a controlled rewards system.
  3. Redemption Options: Configure redemption rules for two stages:
                       -Order Creation: Allow points to be redeemed when placing an order.
                      - Delivery: Enable redemption during delivery.
  1. Customizable Rules: Set flexible rules for:
  2. Points Accrual: For example, earn 1 point for every 100 currency units spent.
  3. Points Redemption: Define how points translate into discounts, e.g., 1 discount for every 10 points.
 Watch Video Here  
How It Works:
  1. Enrolling Customers: Enroll customers for loyalty points during registration.  Watch Video Here 
  2. Earning Points: Customers earn points automatically based on successful payments and your configured accrual rules.  Watch Video Here. 
  3. Redeeming Points: Customers can redeem their points once they meet the minimum threshold, following the configured redemption rules.  Watch Video Here. 
  4. Admin Adjustments: As an admin, you can manually adjust (add or subtract) loyalty points for customers when necessary.  Watch Video Here. 
  5. Detailed Analytics: Access comprehensive analytics to track loyalty program performance across your stores, including:
                       - Number of enrolled customers per store.
                        -Points earned and redeemed.
                        -Overall program impact and trends.

Security Updates

Protecting Customer Data In today's competitive market, customer data security is crucial. Unauthorized access to customer mobile numbers can lead to data theft and loss of business. To address this concern, we've implemented robust security features in QDC CRM and mPOS to safeguard your customer information.

Here are some common tactics used for data theft and how our updates address them: 
Common Data Theft Tactics:
  1. Downloading Excel Reports with Customer Mobile Numbers: Individuals may export reports containing customer details and misuse the data.
  2. Manually Noting Down Customer Numbers: Customer numbers can be extracted by repeatedly searching and recording them.
  3. Taking Screenshots of Customer Data: Screenshots of sensitive information can be easily captured.
  4. Using Mobile Cameras to Photograph Screens: Unauthorized photos of on-screen data can lead to breaches.

CRM Security Features:
  1. Masked Mobile Numbers in Reports: Customer mobile numbers are now masked in reports, displaying only the last four digits.
  2. Controlled Excel Export: Exporting data to Excel is now governed by access rights. Even if a user has export rights but lacks mobile masking permissions, the exported data will still display only the last four digits of mobile numbers.
  3. Secure Customer Search: To search for a customer, the full 10-digit mobile number is required. This feature is implemented across reports and all software search functionalities, including the home page.

mPOS Security Features:
  1. 10-Digit Search Requirement: Searching for customers in the mPOS system requires the full 10-digit mobile number.
  2. Mobile Number Masking: Customer numbers are masked here as well, ensuring consistency in data protection.

Order Screen Enhancements for Touch-Based POS Terminals

We've made significant improvements to the Order Screen to optimize its functionality for touch-based POS terminals. With these updates, you can seamlessly use a POS machine at your store that includes an inbuilt printer and other essential hardware. What's New in the Order Screen? We've introduced several updates to enhance the usability of the Order Screen for touch-based POS terminals. These changes are designed to improve speed, accessibility, and ease of use for your staff.

Key Improvements:
  1. Faster Loading Times: The Order Screen now loads quicker, reducing wait time and improving efficiency.
  2. Automatic Garment Addition Screen: The "Add Garment" screen opens automatically, eliminating the need to manually click the "Add Garment" button.
  3. Streamlined Garment Icons Display: All garment icons are displayed on a single screen with a horizontal scroll bar, replacing the previous "Next" and "Previous" navigation buttons.
  4. Larger Garment Icons: Icon sizes have been increased for better visibility and ease of selection on touch-enabled POS terminals.
  5. Tap-to-Increase Quantity: Simply tap or click on a garment icon to increase its quantity quickly and efficiently.
  6. Improved "Add Garment" Workflow: When you tap the "Add Garment" button, the garment is added to the invoice without leaving the screen. This allows you to continue adding garments seamlessly without switching views.

Service-to-Garment Mapping

We’ve introduced a smart Service-to-Garment Mapping feature to streamline the Order Screen display. This ensures that only relevant garments are shown based on the selected service, making the process faster and more efficient.

How It Works:
For each service, only garments with a price assigned will appear on the Order Screen. For example, if you offer Shoe Cleaning as a service, you only need to set prices for shoes. The Order Screen will then display only shoe-related options, hiding all unrelated garments. This feature applies to all services, helping to declutter the interface and ensure a more focused workflow.

New Integration: Stripe Payment Gateway

We’re excited to announce the launch of Stripe Payment Gateway integration in both CRM and Customer on Demand. This feature makes it easier for businesses to accept payments seamlessly across multiple countries.

Invoice Format for Dubai

Compliance with Local Regulations To ensure compliance with Dubai’s invoicing regulations, we have introduced a new invoice format specifically tailored for businesses operating in the region. This format incorporates all required details to meet legal standards and provide clear, transparent information to customers.

Key Features of the Dubai Invoice Format:
  1. Customer Information: Includes the customer's legal name, address, and Tax Identification Number (TIN) as required.
  2. Detailed Goods and Services Description: Clearly lists the description and quantity of goods sold or services provided.
  3. Tax and Amount Details: Displays the taxable amount and the tax amount payable for the goods or services sold.
  4. Regulatory Compliance: Fully adheres to Dubai’s invoicing requirements, ensuring your business remains compliant with local tax laws.

QR Code Compliance for Saudi Arabia (ZATCA e-Invoicing)

In compliance with the Zakat, Tax, and Customs Authority (ZATCA) e-invoicing regulations, we've introduced a feature specifically for our Saudi Arabian customers. This ensures seamless adherence to local tax requirements.
Key Features:
  1. Automatic QR Code Generation: All invoices now include a Quick Response (QR) code as mandated by ZATCA regulations.
  2. ZATCA App Compatibility: The QR codes are fully compatible with the official ZATCA app, allowing quick and secure access to invoice details.
  3. Compliance with Phase II e-Invoicing: This feature is designed to meet the requirements of ZATCA's e-invoicing Phase II rollout, effective from January 1, 2023.