What's new in 25.02.18.0 in February 2025

What's new in 25.02.18.0 in February 2025

We are pleased to announce that our upcoming software update is on the way, bringing a variety of new features and improvements.

**QDC is proud to unveil our Omni-channel Pickup Request Magic Link—a groundbreaking solution engineered to revolutionize customer interactions.**

This innovative tool seamlessly integrates pickup requests from every channel, merging digital convenience with in-store efficiency to deliver a truly customer-centric experience.

Benefits:

  1. One Click Activation:
    Activate your omni-channel pickup magic link with a single click, integrating seamless pickup capabilities that streamline operations and elevate service.
  2. Your Website’s Pickup Button:
    Easily design a "Schedule Pick Up" button by choosing colors, labels, and styles. Generate code that integrates with your website to reflect your brand personality.
  3. Geolocation:
    Automatically connect customers to the nearest store. Enhance convenience, optimize traffic flow, and boost sales by bridging digital engagement with physical locations.
  4. Analytics – Insight Unlocked:
    Monitor and track every new business opportunity generated through Magic Link. Gain actionable insights that optimize operations and drive growth for your dry cleaning enterprise.
  5. GrowthMate Integration:
    Utilize our pre-integrated GrowthMate to segment customers, send WhatsApp links, and effortlessly track new business, enhancing targeted outreach and fueling your growth.
  6. One Magic Link, All Channels:
    Works seamlessly across all channels—SMS, Email, WhatsApp, LinkedIn, Instagram, Facebook, Google Ads, your website, or anywhere else you can imagine.
Please note this is Available in <plan>

How to Use:

  1. Log in to your Superadmin account, then 
  2. Navigate to the Admin Menu and 
  3. Select the Omni-Channel Pickup Magic Link. 
  4. Copy the provided code—whether for your website or as a standalone magic link and,
  5. Deploy it wherever needed for seamless integration.
Watch Video Here -

Customer Sales in Focus

The new Customer Search Filter in the Super Admin – Package Screen allows users to quickly find package sales by customer, improving searchability, tracking, and workflow efficiency across multiple stores.

How It Works:

  1. Go to Admin Panel → Package → Sales
  2. Click on Filters and select the Customer Search Filter.
  3. Enter the customer’s name to refine results.
  4. Click on the customer to view associated package sales.

Dynamic Delivery Dates for Laundry Orders

The updated Order - Drop & Pick Up settings now allow separate delivery date offsets for per-weight and per-piece orders, improving control, flexibility, and order management for smoother operations and accuracy.

How It Works:

  1. Go to Admin → Setup → Order - Drop & Pick Up.
  2. You'll now see two separate fields for Delivery Date Offset – one for Per-Piece Orders and another for Per-Weight Orders.

User Pickup Tracking

Now, when a Call Center or Store User creates a pickup from Super Admin, their name appears in reports and scheduler screens, improving tracking, accountability, and coordination for smoother order management.

Where You’ll See It:

Super Admin:
  1. Home Pick-Up Scheduler Report
  2. Home Pick-Up Scheduler (New, Completed, Cancelled)
Store:
  1. Home Pick-Up Scheduler Screen (New, Completed, Cancelled)

Super Admin User Filtering

We have introduced a new filtering feature in the Users & Permissions section of the Superadmin panel to enhance user management:
  1. Active/Inactive Filter: Easily filter users based on their status (Active/Inactive).
  2. Default Sorting: Active users are now displayed at the top, followed by Inactive users for better visibility and management.

Service Descriptions Now Visible in the COD App

A Description column is added to Master -> Service, allowing users to edit service details, which will be displayed in the COD (Customer On-Demand) App