What’s New in version 24.9.16.0 Launched in Sep 24
We are pleased to inform you that our next software update is on the horizon, bringing with it a host of new features and improvements. These enhancements are aimed at optimizing your operations and providing you with greater flexibility and control.
Discount on Laundry Orders: You can now apply discounts in two ways-either by percentage or a flat amount-on laundry orders (by weight), similar to how discounts are applied to dry-cleaning (per piece) orders in-store.
Customer advance in laundry: You can now use customer advance payments for both laundry orders (by weight) and dry-cleaning orders (per piece) in-store.
Blacklist Customers: Want to blacklist a customer? We’ve developed a new feature just for you. Simply log in to Super Admin, navigate to Customers -> All, then select the customer you want to block. From the “More” menu, choose Block Customer. This will restrict new orders from the selected customer. If you change your mind, you can easily Unblock the customer as well.
OTP on Package Orders: If your customers are concerned about wrongful consumption of their package balance, you can now configure the CRM to require an OTP for package orders. This builds customer trust and helps prevent misuse.
How to use:
Log in to Store CRM.
Navigate to the Admin -> Set Up menu.
Click on Order Drop & Pick Up from the left menu.
Scroll down to the Other Configurations section.
Choose "I want to enable OTP-based order creation for packages."
From now on, creating orders will require an OTP for package validation.
Resend Payment Link on WhatsApp: You can resend the payment link by using the Resend Payment Link button, available on the delivery screen or the invoice preview. This sends the payment link along with the invoice directly to the customer’s WhatsApp number. Please ensure that transactional WhatsApp messages are activated for this feature to work.
Access Rights for Package Unassign and Recharge Rollback: We have added user access controls to manage package unassigns and recharge rollbacks.
How to use:
Log in to Super Admin.
Navigate to Admin -> User and Access Permission.
Select the user by clicking on their name.
Click on the View and Edit Permission link to see the assigned access rights.
Go to the Extra Permission - Pilferage Controls section.
Enable "Allow user to unassign package" or "Allow user to package recharge rollback" as needed.
How to use:
Log in to Super Admin.
Navigate to Admin -> User and Access Permission.
Select a user by clicking on their name.
Click on the View and Edit Permission link to view assigned access rights.
Go to the Extra Permission - Pilferage Controls section.
Enable the "Cancel the order only during the unprocessed stage" access right.
Limit on Garment Scanning: To prevent operators from scanning too many garments at once and losing track of packing stickers, you can now set a limit on how many garments can be scanned at one time.
How to use:
Log in to Super Admin.
Navigate to Admin -> User and Access Permission.
Select a WORKSHOP user by clicking on their name.
Enable the "Restrict the number of garment scans permitted on the Workshop Out screen" checkbox.
Specify the desired garment count in the text box.
Rewash/Reject Quality Check: If a garment fails a quality check in the workshop and needs to be returned to a previous processing stage or back to the store without processing, there is now a "Rewash/Reprocess" system integrated into each step. Each processing screen now features a "Reprocess/Reject" red button, which allows garments to be sent back to the appropriate processing department.
How to use:
Log in to Workshop.
Navigate to any processing department (Sorting, Packaging, Ironing, etc.).
Scan or select a garment and move it to the right.
Click on the "Reprocess/Reject" red button at the top of the screen.
Choose the stage to which you want to send the garment.
Specify the reason in the Remarks box and click on the Reprocess button.
Select All Garments: To enhance the performance of workshop screens, we are disabling the MOVE ALL buttons in workshop stages. To move all garments, click the select checkbox on the left grid and use the Move button with the single ">" icon.
WhatsApp Message for Pick-up and Drop-off: When a pick-up is created through the Home Pick-up Scheduler in Super Admin, a WhatsApp message will automatically be sent to the customer, just like for store orders.
How to use:
Log in to Super Admin.
Navigate to Admin -> Home Pick-up Scheduler.
Create a pick-up, and a WhatsApp message will be automatically sent to the customer.
OTP base package booking: Just like in-store, an OTP will be required for applying packages if this option is enabled in the configuration.
How to use:
Log in to Store CRM.
Navigate to the Admin -> Set Up menu.
Click on Order Drop & Pick Up from the left menu.
Scroll down to the Other Configurations section.
Select "I want to enable OTP-based order creation for packages."
Now, when creating orders, it will prompt for an OTP.
Edit Customer Information: The customer edit button in MPOS can be disabled for riders if needed.
How to Configure:
Log in to Super Admin.
Navigate to Admin -> Store Business Rules.
Select the option "Enable customer editing in MPOS." (This is a system-wide rule, not user-specific).Edit Customer Information.
Edit Customer Information.
Disable Reschedule Pick-up from mPOS: If riders are rescheduling pick-ups without customer consent, you can disable the Reschedule button in mPOS.
How to configure:
Log in to Super Admin.
Navigate to Admin -> Store Business Rules.
Select "Allow rescheduling pickup in MPOS." (This is a system-wide rule, not user-specific).